Dieball Sailing - North Sails

Reviews about Dieball Sailing - North Sails

• Kent Markgraf

  Sep, 14 2018
  ★ ☆ ☆ ☆ ☆
  I don't usually write reviews, especially negative ones, but I would just give warning if you buy anything from this company and need/expect it in a timely fashion. I ordered hiking straps on Dec. 3 that were going to be a Christmas present for my father and was told I could expect it in 5 business days.
  
  On December 23, I had yet to received my package (14 business days later) so I called customer service (which is one person's personal phone number - Mr. Wiggins) and left a voicemail and sent an email. I later received a response email stating that the label was printed but package was never shipped. I advised Mr. Wiggins that it was a Christmas gift and he apologized and stated I would receive it after Christmas. I asked if I would be compensated for the error but never received a response. I ended up received the hiking straps on Dec 29, almost 4 weeks after ordering them.
  
  So if you want to use an unreliable company that will not be accountable for their mistakes, then use Dieball Sailing. It should be their motto.

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